E-Business and the Human Element Standing Strong in a Shaky World

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” – W. Edwards Deming The essence of customer relationship management is personal connectivity, or as I often describe it, the “human element”. In a business environment that rewards efficiency and automation, the “human element” [...]

Notable Quotable

“If you fell down yesterday, stand up today.” – H.G. Wells

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