Pulling Too Much Time

What is the biggest factor determining customer satisfaction? Price? Sure, everyone wants a great deal. Selection? Of course, variety is the spice of Life. But if you want to win hearts and minds, make the time the customer spends in the dealership as short as possible. They Don’t Pay You To Be Here Every customer [...]

Notable Quotable

“People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.” – Mary Kay Ash

Keep Up to Date

Join Dealer's newsletters and get the latest updates straight to your inbox.

Email
eNewsletters







Top Stories

 News

Tim James, VP of Sales with Flick Fusion, to Present “Video Marketing Tips, Trends, & Practical Uses” at Digital Dealer 17

Flick Fusion, the industry's leading video marketing provider, announced today ...

Former CFPB Official Offers Buy-Here, Pay-Here Advice

Former CFPB official offers buy-here, pay-here advice, according to Used ...

Digital Dealer Conference

How to Identify the True Potential of Your Subprime Department
And Double Your Sales in 60 Days!

Let me ask you a simple but very important question ...

Facebook’s Direct Response Program: Answer to our prayers?

Whether you’re spiritual, religious, or none of the above, Facebook ...

Webinars

Sell the Appointment, Not the Car!

Like everyone else you’re spending thousands of dollars a month ...

Is 100% Service Absorption a Myth?

With the 2008 auto sales slowdown hitting service departments today, ...