E-Business and the Human Element Standing Strong in a Shaky World

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” – W. Edwards Deming The essence of customer relationship management is personal connectivity, or as I often describe it, the “human element”. In a business environment that rewards efficiency and automation, the “human element” [...]

Notable Quotable

“Where there is a will, there is a way. If there is a chance in a million that you can do something, anything, to keep what you want from ending, do it. Pry the door open or, if need be, wedge your foot in that door and keep it open.” – Pauline Kael

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