Pulling Too Much Time

What is the biggest factor determining customer satisfaction? Price? Sure, everyone wants a great deal. Selection? Of course, variety is the spice of Life. But if you want to win hearts and minds, make the time the customer spends in the dealership as short as possible. They Don’t Pay You To Be Here Every customer [...]

Notable Quotable

“Learning is the beginning of wealth. Learning is the beginning of health. Learning is the beginning of spirituality. Searching and learning is where the miracle process all begins.” – Jim Rohn

Keep Up to Date

Join Dealer's newsletters and get the latest updates straight to your inbox.

Email
eNewsletters







Top Stories

‘Hiring Our Heroes’ Helps Fuel Auto Dealer’s Drive To Hire Veterans

Hiring our heroes helps fuel auto dealer's drive to hire ...

Digital Dealer Conference

Run Your Dealership like a Start-up

Large and well established companies in our space are notorious ...

We Need More Cowbell with Anthony Bartoli and Rich Lucy

The automotive landscape is changing at a rapid pace and ...

Webinars

Sell the Appointment, Not the Car!

Like everyone else you’re spending thousands of dollars a month ...

Is 100% Service Absorption a Myth?

With the 2008 auto sales slowdown hitting service departments today, ...