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The Vanishing Customer: Why Dealerships Are Losing Customers Without Knowing It
The biggest challenge dealers face today when it comes to retention isn’t the angry customer, the negative review,…
Leadership July 21
Your Customer Has a New Edge. An AI Operating System is the Answer.
The customer walking into your store this week may already know the repair estimate, the market price, and…
Leadership July 20
Car Buyers Are Rewriting the Auto Market: McKinsey
Automotive affordability is reshaping purchase decisions globally: 32% of consumers plan to delay their next vehicle purchase due…
Dealer News July 20
The Dealer’s Dilemma: Staying Involved Without Getting in the Way
“My Dad won’t let go,” “My kid is not pushing me out,” “My father disrupts everything I’m trying…
Leadership July 16
FM Capital Doubles Down on Impel with Follow-On Investment, Citing Accelerating Market Leadership
Increased stake from auto tech's preeminent venture fund comes six months after initial investment, following new OEM partnerships…
Press Releases July 16
Leaving Traditional Cable: Why Streaming is the New Arena for Automotive Retail
As I type this, I know that if I switch on any screen, there’s one major world sport…
Marketing July 15
Kelley Blue Book Report: As Buyers Gravitate Toward More Affordable Segments, Industry-Wide Vehicle Prices Hold Steady in June
ATLANTA, July 14, 2026 – New-vehicle prices increased modestly in June, according to data released today by Kelley Blue Book,…
Press Releases July 15
The Hidden Data Gaps Limiting Dealership Marketing Performance
With years of sales and service records, email lists, campaign history, email engagement, and thousands of customer profiles,…
Leadership July 14
How Longer Vehicle Ownership Is Rewriting the F&I Playbook
Something significant has shifted in the automotive retail landscape, and it is showing up in the F&I office…
Sales and Finance July 13
